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Common Queries

You Asked, We Answered

What are the payment options?

We accept PayPal and E-Transfers for online shopping. For E-Transfers, please email:

What is your return policy?

Due to the nature of this product, we do not accept returns. However, we do stand behind our product 100%

If the product is moldy (turning green), please take a picture of the product and send it to us. We will send you a new bag at no cost.

Why Does the Treat Look Moldy?

The treats are dehydrated on silicone mats. When the moisture is trapped between the treat and the mat, the moisture dries up with a white colour. 

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